Code of Conduct for Our Guests
By behaving responsibly, you help to protect the environment and respect the culture and safety of local people and animals. Together we ensure a sustainable and positive travel experience for everyone.
We appreciate your feedback after the trip to let us know what you liked or how we can improve our trips in terms of quality and sustainability.
Thank you for your cooperation and understanding.
Environmental Responsibility
- Tread lightly – choose activities & transportation options with a reduced environmental impact.
- Don't collect or disturb flora or fauna, or their habitat.
- Don't feed wildlife; it can harm their health & encourage problematic behavior.
- Minimize noise to avoid disturbing wildlife & the quality of the experience for others.
- Reduce waste – from food to paper, remember to take only what & as much as you need, and bring reusable items, e.g. water bottle, coffee cup, shopping bag.
- Dispose of waste responsibly & use local recycling facilities where available.
- Before entering sensitive environments, clean your footwear to prevent the spread of invasive species.
- Remain on designated paths / trails.
- Respect fire restrictions; if campfires are permitted, ask us about how & where.
- Be waterwise – your participation shouldn't place additional stress on water-scarce environments.
- Save energy to reduce your carbon footprint & your impact on local supply challenges.
- Support climate change action, e.g., offset or regeneration programmes.
Cultural Sensitivity
- Be informed and ask questions – learn a bit about local nature, history & culture beforehand to enrich your experience. Your local guides will happily share their knowledge.
- Be respectful of privacy; obtain permission before taking photos / videos of people or sensitive sites.
- Be sensitive to the inequalities of our world and avoid displays of wealth, particularly in less privileged areas.
- Buy from local, small, or community-owned businesses, especially if they feature local nature or culture.
- Respect the routines of schools or other care facilities visited; avoid disrupting them.
- Respect customary tipping & trading practices – such as bartering – and pay fair prices.
- If you are taking part in a group tour or group excursion, behave appropriately and empathetically.
- Treat everyone with respect and refrain from any kind of insults, verbal or digital.
Ethical Considerations
- Be cautious about buying from children – you could unknowingly be supporting their exploitation.
- We discourage visits to orphanages; these vulnerable children are not a tourist attraction.
- If you want to give, ask us how to do so responsibly; offering sweets or money to individuals, for example, can often do more harm than good.
Souvenirs
Some souvenirs that may be offered to you during your trip originate from protected cultural assets or are made from endangered animal and plant species. These are illegal souvenirs that may not be purchased, possessed or transported. The purchase of such souvenirs unknowingly contributes to the destruction of the environment and cultural heritage and can also have legal consequences and lead to prosecution. Please use the following list to find out about illegal souvenirs before you travel. Further information on this topic can be found in Portuguese on the website of the IBAMA (Brazilian Institute for the Environment and Renewable Natural Resources).
List of illegal souvenirs:
- Animal Products: Items made from endangered animal species, including jaguar skins, caiman skins, turtle shells, and other animal pelts.
- Live Wildlife: Exotic animals, such as monkeys, parrots, and other wild birds, which are often sold as pets illegally.
- Animal Parts: Feathers, teeth, claws, bones, or any part of endangered animals, particularly those from jaguars, parrots, or dolphins.
- Coral Products: Objects made from corals, such as jewelry or sculptures, especially from endangered or protected marine species.
- Illegal Timber: Products made from illegally harvested or protected Amazonian woods, such as rosewood, mahogany, or Brazilian ebony, often used in crafts and furniture.
- Traditional Medicines: Items made from endangered species, such as jaguar teeth, believed to have medicinal properties.
- Artifacts or Antiques: Historical and cultural artifacts, such as indigenous relics, offered as souvenirs.
- Orchids and Other Protected Plants: Certain species of orchids and plants taken from their natural habitats without permits.
- Brazilian Fossils and Minerals: Fossils, stones, and minerals (like amethysts or quartz) that have been illegally extracted without authorization.
- Sea Turtle Eggs or Shell Products: Eggs or products made from the shells of endangered sea turtles, particularly common along the coast.